Help & FAQ

Welcome! Here you’ll find answers to common questions about the Photorealistic Ultrasound app.

Frequently Asked Questions

• How do I upload an ultrasound image?
  Open the app and tap “Generate New Photo.” You’ll be guided to upload your ultrasound image as the first step of the process.
• What kind of ultrasound images are supported?
  We recommend clear, high-quality 2D or 3D ultrasound images. Make sure your scan is well-lit and the baby’s face is visible for the best results.
• How long does it take to get the photorealistic image?
  Usually, your image will be generated within a few minutes. At times of high demand, it may take up to 1 hour. You will receive a notification when your image is ready.
• How is my data and privacy protected?
  Your ultrasound images are processed securely and are not shared with third parties. We do not collect or use any facial or biometric data. Please see our Privacy Policy for details.
• How do I contact support?
  If your question isn’t answered here, email us at support@gaminatechnology.com and we’ll reply as soon as possible.
• How can I request a refund or manage my subscription?
  Subscriptions and refunds are handled through your Apple ID in the App Store. Visit Apple’s support page for instructions, or contact us for assistance.